Privacy Policy

1. Introduction

BaselineToBetter ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our physical therapy dashboard application and related services (the "Service").

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

• Therapist name and professional information
• Patient assessment data (names, ages, test results)
• Clinical notes and additional patient details
• Contact information when you reach out to us

2.2 Automatically Collected Information

• Usage data and analytics
• Device information and browser type
• IP address and location data
• Cookies and similar tracking technologies

3. How We Use Your Information

• Generate AI-powered clinical reports and recommendations
• Provide and maintain our Service functionality
• Improve and optimize our platform
• Communicate with you about updates and support
• Ensure compliance with healthcare regulations
• Analyze usage patterns to enhance user experience

4. Data Storage and Security

4.1 Stateless Design

Important: BaselineToBetter operates on a stateless design principle. We do not store patient data on our servers. All patient information is processed in real-time and discarded after report generation.

4.2 Security Measures

• End-to-end encryption for data transmission
• Secure API connections with healthcare-grade security
• Regular security audits and vulnerability assessments
• Access controls and authentication protocols

5. HIPAA Compliance

We understand the importance of protecting health information. While BaselineToBetter is designed with privacy in mind through our stateless architecture, users are responsible for ensuring their use of the Service complies with applicable healthcare privacy laws, including HIPAA.

We recommend that healthcare providers review their institutional policies and obtain necessary patient consents before using our Service.

6. Third-Party Services

Our Service integrates with third-party AI providers (such as OpenAI) to generate clinical reports. These integrations are secured and comply with our privacy standards. We do not share personal information with third parties except as necessary to provide our Service.

7. Your Rights

You have the right to:

• Access information about how your data is processed
• Request deletion of any stored personal information
• Opt-out of non-essential data collection
• Receive a copy of your data in a portable format
• File complaints with relevant data protection authorities

8. Children's Privacy

Our Service is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: privacy@baselinetobetter.com
• Website: www.baselinetobetter.com
• Address: [Your Business Address]